Loyalty & Membership

ELS Rewards

Your loyalty should take you further.

Earn rewards every time you ride, unlock elevated travel benefits and enjoy a more personalized chauffeur experience with ELS.

Two ways to participate

Complimentary Rewards, or an annual Membership

Every rider can earn. Frequent travelers can elevate the experience further.

Complimentary

ELS Rewards

Create a free ELS Rewards account and earn 1 point for every $100 in eligible transportation spend on completed reservations.

  • Earn 1 point for every $100 in eligible transportation spend
  • 100 points = $10 in ELS Rewards Credit
  • Redeem from 500 points ($50 ELS Rewards Credit)
  • Receive referral rewards
  • Track points and Rewards Credit in your ELS account

No paid membership is required to participate in ELS Rewards.

Annual

ELS Membership

Designed for frequent travelers who want additional benefits, elevated earning rates, priority service and annual transportation credits.

  • Accelerated earning: from 1 point per $25 down to 1.5 points per $15
  • Priority booking access across the fleet
  • Annual ELS ride credits
  • Extended airport arrival wait time
  • Preferred chauffeur requests

Gold, Platinum and Diamond annual membership levels.

Annual Membership

Gold, Platinum & Diamond

Three levels of elevated earning, priority and personal service — designed for travelers who are in a chauffeured vehicle often.

ELS Gold

For the traveler who values consistency and priority access.

$149per year
  • Earn 1 point for every $25 in eligible transportation spend
  • Priority booking access
  • Saved travel preferences
  • Priority customer support
  • Referral bonus rewards
  • No blackout dates for eligible Rewards redemption
Most Popular

ELS Platinum

For frequent flyers and executives on the move each month.

$299per year
  • Earn 1.25 points for every $20 in eligible transportation spend
  • Everything included in Gold
  • Preferred chauffeur requests
  • Complimentary vehicle upgrades when available
  • Additional 15 minutes of airport arrival wait time
  • $50 annual ELS ride credit
  • Elevated booking priority

ELS Diamond

Our highest level of priority, service and personal attention.

$599per year
  • Earn 1.5 points for every $15 in eligible transportation spend
  • Everything included in Platinum
  • Highest booking priority
  • Priority complimentary vehicle upgrades when available
  • Additional 30 minutes of airport arrival wait time
  • Dedicated member support
  • $150 annual ELS ride credit
  • Enhanced referral rewards
View as a full page

Membership is billed annually through secure Stripe checkout. Your earning rate is upgraded as soon as payment is confirmed, and benefits continue until the end of the paid period if you cancel renewal.

How it works

Four steps, no fine print on the surface

01

Join

Create your complimentary ELS Rewards account or select an annual membership.

02

Ride

Book eligible ELS chauffeur transportation normally.

03

Earn

Points are added automatically after a completed reservation, calculated only on the eligible transportation base fare.

04

Redeem

From 500 points ($50 Credit), apply ELS Rewards Credit to up to 20% of a reservation's transportation base fare.

Earning & Redemption

What a Point Is Worth

Points are earned only on the eligible transportation base fare. 100 points = $10 in ELS Rewards Credit.

LevelEarning rate$1,000 eligible transportation
ELS Rewards FreeEarn 1 point for every $100 in eligible transportation spend.$1,000 in eligible transportation spend = 10 points
ELS GoldEarn 1 point for every $25 in eligible transportation spend.$1,000 in eligible transportation spend = 40 points
ELS PlatinumEarn 1.25 points for every $20 in eligible transportation spend.$1,000 in eligible transportation spend = 62.5 points
ELS DiamondEarn 1.5 points for every $15 in eligible transportation spend.$1,000 in eligible transportation spend = 100 points

Rewards calculator

Estimate your points

Enter the transportation base fare only — not gratuity, fees or taxes.

Points earned

5

Rewards Credit value

$0.50

Max credit on this fare (20%)

$100.00

Points are earned on eligible transportation base fare only. Tips, airport fees and other charges are excluded. A minimum balance of 500 points ($50 ELS Rewards Credit) is required before redeeming.

How points are earned

Rewards Points Earning Disclosure

ELS Rewards points are earned only on the eligible transportation base fare. Gratuity/tips, airport fees, LAX fees, parking, tolls, taxes, surcharges, waiting-time charges, additional stop fees, third-party charges and other non-transportation fees do not earn rewards points.

Transportation Fare$150
Gratuity$50
LAX Fee$15
Total Paid$215

Points earned on

$150

Rewards points are calculated only on the eligible transportation base fare.

How to redeem

Redemption Rules

Point Value

100 Points = $10

ELS Rewards Credit

Minimum Redemption

500 Points = $50

Minimum balance required

Maximum Per Reservation

Up to 20%

Of the eligible transportation base fare

What does not earn points

Charges that never earn points

Points are earned only on the eligible transportation base fare. The following charges are excluded from point calculations.

gratuity / tip
LAX
Airport
Parking
Tolls
Taxes, if applicable
Waiting-time
Additional stop
Late-night or early-morning
Cleaning
Damage
Surcharges
Third-party and pass-through charges
ELS Rewards Credit already redeemed
Refunded amounts
Member Exclusives

Benefits released throughout the year

A curated set of member-only opportunities around Los Angeles travel periods and major events. Availability varies and is never guaranteed.

Airport Travel Benefits

Extended arrival wait time and priority coordination at LAX, BUR, SNA and private terminals.

Major Event Transportation

Priority consideration for transportation during high-demand Los Angeles event periods.

Seasonal Member Offers

Periodic member-only offers released throughout the year.

Priority Transportation Opportunities

Members are contacted first when limited transportation opportunities become available.

Special ELS Experiences

Curated private tours and experiences offered to members from time to time.

Your journeys. Your rewards.

Create your complimentary ELS Rewards account to track points, manage benefits and redeem eligible Rewards toward future transportation.

Join ELS RewardsMember Login

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